隱私政策
本隱私政策描述了我們在您訪問網站或從網站購買時如何收集、使用和披露您的個人信息。
收集個人信息
當您訪問本網站時,我們會收集有關您的設備、您與本網站的互動以及處理購買所需的信息的某些信息。如果您聯繫我們尋求客戶支持,我們也可能會收集其他信息。在本隱私政策中,我們將任何可以唯一識別個人的信息(包括以下信息)稱為“個人信息”。有關我們收集哪些個人信息及其原因的更多信息,請參閱下面的列表。
設備信息
- 收集的個人信息示例:網絡瀏覽器版本、IP 地址、時區、cookie 信息、您查看的網站或產品、搜索詞以及您與網站互動的方式。
- 收集目的:為您準確加載網站,並對網站使用情況進行分析以優化我們的網站。
- 收集來源:當您使用 cookie、日誌文件、網絡信標、標籤或像素訪問我們的網站時自動收集 [添加或減去任何其他使用的跟踪技術]。
- 出於商業目的披露:與我們的處理商 Shopify 共享 [添加您共享此信息的任何其他供應商]。
訂單信息
- 收集的個人信息示例:姓名、賬單地址、送貨地址、付款信息(包括信用卡號 [插入任何其他接受的付款類型])、電子郵件地址和電話號碼。
- 收款目的:向您提供產品或服務以履行我們的合同、處理您的付款信息、安排發貨,並為您提供發票和/或訂單確認書、與您溝通、篩選我們的訂單是否存在潛在風險或欺詐,在符合您與我們分享的偏好時,向您提供與我們的產品或服務相關的信息或廣告。
- 收藏來源:向您收集。
- 出於商業目的披露:與我們的處理商 Shopify 共享 [添加您共享此信息的任何其他供應商。例如,銷售渠道、支付網關、運輸和履行應用程序]。
客戶支持信息
- 收集的個人信息示例:[對上述信息的修改或需要的附加信息]
- 徵集目的:提供客戶支持。
- 收藏來源:向您收集。
- 出於商業目的披露:[添加任何用於提供客戶支持的供應商]
[插入您收集的任何其他信息:離線數據、購買的營銷數據/列表]
共享個人信息
我們與服務提供商共享您的個人信息,以幫助我們提供服務並履行與您的合同,如上所述。 例如:
- 我們使用 Shopify 為我們的在線商店提供支持。 您可以在此處閱讀有關 Shopify 如何使用您的個人信息的更多信息:https://www.shopify.com/legal/privacy。
- 我們可能會共享您的個人信息,以遵守適用的法律和法規,回應傳票、搜查令或其他對我們收到的信息的合法請求,或以其他方式保護我們的權利。
行為廣告
如上所述,我們使用您的個人信息為您提供我們認為您可能感興趣的有針對性的廣告或營銷傳播。 例如:
- 我們使用 Google Analytics 來幫助我們了解客戶如何使用本網站。 您可以在此處詳細了解 Google 如何使用您的個人信息:https://policies.google.com/privacy?hl=en。您也可以在此處選擇退出 Google Analytics:https://tools.google.com/ dlpage/gaoptout。
- 我們與我們的廣告合作夥伴共享有關您使用本網站、購買以及與我們在其他網站上的廣告互動的信息。 我們會直接與我們的廣告合作夥伴收集並共享其中的一些信息,在某些情況下,我們會通過使用 cookie 或其他類似技術(您可能會同意,具體取決於您所在的位置)來收集這些信息。
有關定向廣告如何運作的更多信息,您可以訪問網絡廣告倡議 (“NAI”) 教育頁面,網址為http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
您可以通過以下方式選擇退出定向廣告:
[包括來自正在使用的服務的選擇退出鏈接。 常見鏈接包括:
- FACEBOOK - https://www.facebook.com/settings/?tab=ads
- GOOGLE - https://www.google.com/settings/ads/anonymous
- BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]
此外,您可以通過訪問數字廣告聯盟的選擇退出門戶網站來選擇退出其中一些服務: http://optout.aboutads.info/.
使用個人信息
我們使用您的個人信息為您提供我們的服務,其中包括:提供銷售產品、處理付款、運輸和履行您的訂單,以及讓您了解新產品、服務和優惠的最新信息。
[如果您的商店位於歐洲或在歐洲有客戶,請包括以下部分]
合法依據
根據《通用數據保護條例》(“GDPR”),如果您是歐洲經濟區(“EEA”)的居民,我們會根據以下合法依據處理您的個人信息:
[包括所有適用於您的業務的內容]
- 您的同意;
- 您與本網站之間合同的履行;
- 遵守我們的法律義務;
- 保護您的切身利益;
- 執行為公共利益而執行的任務;
- 為了我們的合法利益,不會凌駕於您的基本權利和自由之上。
保留
當您通過本網站下訂單時,我們將保留您的個人信息作為記錄,除非您要求我們刪除此信息。 有關您的刪除權的更多信息,請參閱下面的“您的權利”部分。
自動決策
如果您是 EEA 的居民,您有權反對僅基於自動決策(包括分析)的處理,當該決策對您具有法律影響或以其他方式對您產生重大影響時。
我們 [DO/DO NOT] 使用客戶數據進行具有法律或其他重大影響的全自動決策。
我們的處理商 Shopify 使用有限的自動決策來防止對您沒有法律或其他重大影響的欺詐。
包含自動化決策要素的服務包括:
- 與重複失敗的事務相關聯的 IP 地址的臨時拒絕列表。 此拒絕名單會持續幾個小時。
- 與被拒絕的 IP 地址相關聯的信用卡臨時拒絕名單。 此拒絕名單會持續幾天。
[僅當您出售個人信息時才包括以下部分,如《加利福尼亞消費者隱私法》所定義]
出售個人信息
我們的網站出售《2018 年加州消費者隱私法》(“CCPA”)定義的個人信息。
[插入:
- 所售信息的類別;
- 關於如何選擇退出銷售的說明;
- 您的企業是否出售未成年人(16 歲以下)的信息,以及您是否獲得肯定授權;
- 如果您提供不出售信息的財務激勵,請提供有關該激勵是什麼的信息。]
您的權利
[如果您的商店位於歐洲或如果您在歐洲有客戶,請包括以下部分]
GDPR
如果您是歐洲經濟區的居民,您有權訪問我們持有的關於您的個人信息,將其移植到新服務,並要求更正、更新或刪除您的個人信息。 如果您想行使這些權利,請通過以下聯繫方式與我們聯繫 [或插入用於發送訪問、擦除、更正和可移植性請求的替代說明]。
您的個人信息將首先在愛爾蘭進行處理,然後將轉移到歐洲以外的地方進行存儲和進一步處理,包括到加拿大和美國。 有關數據傳輸如何符合 GDPR 的更多信息,請參閱 Shopify 的 GDPR白皮書: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
[如果您的企業受《加利福尼亞消費者隱私法》的約束,請包括以下部分]
CCPA
如果您是加利福尼亞州居民,您有權訪問我們持有的關於您的個人信息(也稱為“知情權”),將其移植到新服務,並要求更正您的個人信息 、更新或刪除。 如果您想行使這些權利,請通過以下聯繫方式與我們聯繫 [或插入用於發送訪問、擦除、更正和可移植性請求的替代說明]。
如果您想指定授權代理人代表您提交這些請求,請通過以下地址與我們聯繫。
Cookies
cookie 是在您訪問我們的網站時下載到您的計算機或設備的少量信息。 我們使用多種不同的 cookie,包括功能、性能、廣告和社交媒體或內容 cookie。 Cookie 允許網站記住您的操作和偏好(例如登錄和區域選擇),從而改善您的瀏覽體驗。 這意味著您不必在每次返回站點或從一個頁面瀏覽到另一個頁面時重新輸入此信息。 Cookie 還提供有關人們如何使用網站的信息,例如他們是第一次訪問還是經常訪問。
我們使用以下 cookie 來優化您在我們網站上的體驗並提供我們的服務。
商店運作所需的 Cookie
名稱 |
功能 |
_ab |
用於連接管理員進入。 |
_secure_session_id |
用於連接店面的導航。 |
cart |
用於連接購物車。 |
cart_sig |
用於連接結賬。 |
cart_ts |
用於連接結賬。 |
checkout_token |
用於連接結賬。 |
secret |
用於連接結賬。 |
secure_customer_sig |
用於連接顧客登入。 |
storefront_digest |
用於連接顧客登入。 |
_shopify_u |
用於促進更新客戶帳戶信息。 |
報告和分析
名稱 |
功能 |
_tracking_consent |
跟踪首選項。 |
_landing_page |
跟踪登陸頁面。 |
_orig_referrer |
跟踪登陸頁面。 |
_s |
Shopify 分析。 |
_shopify_fs |
Shopify 分析。 |
_shopify_s |
Shopify 分析。 |
_shopify_sa_p |
Shopify 與營銷和推薦相關的分析。 |
_shopify_sa_t |
Shopify 與營銷和推薦相關的分析。 |
_shopify_y |
Shopify 分析。 |
_y |
Shopify 分析。 |
[插入您使用的其他 COOKIE 或跟踪技術]
cookie 在您的計算機或移動設備上保留的時間長短取決於它是“持久”cookie 還是“會話”cookie。 會話 cookie 會持續到您停止瀏覽,而持久 cookie 會持續到它們過期或被刪除。 我們使用的大多數 cookie 都是持久性的,並且會在它們下載到您的設備之日起 30 分鐘到兩年之間過期。
您可以通過多種方式控制和管理 cookie。 請記住,刪除或阻止 cookie 會對您的用戶體驗產生負面影響,我們網站的某些部分可能無法再完全訪問。
大多數瀏覽器會自動接受 cookie,但您可以通過瀏覽器控件選擇是否接受 cookie,通常可在瀏覽器的“工具”或“首選項”菜單中找到。 有關如何修改瀏覽器設置或如何阻止、管理或過濾 cookie 的更多信息,可以在瀏覽器的幫助文件中或通過以下網站找到www.allaboutcookies.org。
此外,請注意,阻止 cookie 可能無法完全阻止我們與第三方(例如我們的廣告合作夥伴)共享信息的方式。 要行使您的權利或選擇退出這些方對您的信息的某些使用,請按照上面“行為廣告”部分中的說明進行操作。
不跟踪
請注意,由於行業對如何響應“請勿跟踪”信號沒有一致的理解,因此當我們從您的瀏覽器檢測到此類信號時,我們不會改變我們的數據收集和使用做法。
變化
我們可能會不時更新本隱私政策,以反映例如我們的做法或其他運營、法律或監管原因的變化。
接觸
有關我們的隱私慣例的更多信息,如果您有任何疑問,或者如果您想提出投訴,請通過電子郵件與我們聯繫 [電子郵件地址]
最後更新:[日期]
如果您對我們對您投訴的回應不滿意,您有權向相關數據保護機構提出投訴。 您可以在此處聯繫您當地的數據保護機構或我們的監管機構:[在您的司法管轄區內添加聯繫信息或數據保護機構的網站。 例如:[https://ico.org.uk/make-a-complaint/]
Privacy Policy
This Privacy Policy describes how we collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
Device information
- Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
- Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
- Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels [ADD OR SUBTRACT ANY OTHER TRACKING TECHNOLOGIES USED].
- Disclosure for a business purpose: shared with our processor Shopify [ADD ANY OTHER VENDORS WITH WHOM YOU SHARE THIS INFORMATION].
Order information
- Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers [INSERT ANY OTHER PAYMENT TYPES ACCEPTED]), email address, and phone number.
- Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
- Source of collection: collected from you.
- Disclosure for a business purpose: shared with our processor Shopify [ADD ANY OTHER VENDORS WITH WHOM YOU SHARE THIS INFORMATION. FOR EXAMPLE, SALES CHANNELS, PAYMENT GATEWAYS, SHIPPING AND FULFILLMENT APPS].
Customer support information
- Examples of Personal Information collected: [MODIFICATIONS TO THE INFORMATION LISTED ABOVE OR ADDITIONAL INFORMATION AS NEEDED]
- Purpose of collection: to provide customer support.
- Source of collection: collected from you.
- Disclosure for a business purpose: [ADD ANY VENDORS USED TO PROVIDE CUSTOMER SUPPORT]
[INSERT ANY OTHER INFORMATION YOU COLLECT: OFFLINE DATA, PURCHASED MARKETING DATA/LISTS]
[INSERT FOLLOWING SECTION IF AGE RESTRICTION IS REQUIRED]
Minors
The Site is not intended for individuals under the age of [INSERT AGE]. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
- We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
- We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
- [INSERT INFORMATION ABOUT OTHER SERVICE PROVIDERS]
[INCLUDE FOLLOWING SECTION IF USING REMARKETING OR TARGETED ADVERTISING]
Behavioural Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
- [INSERT IF APPLICABLE] We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
- [INSERT IF YOU USE A THIRD PARTY MARKETING APP THAT COLLECTS INFORMATION ABOUT BUYER ACTIVITY ON YOUR SITE] We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).
- [INSERT OTHER ADVERTISING SERVICES USED]
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
[INCLUDE OPT-OUT LINKS FROM WHICHEVER SERVICES BEING USED. COMMON LINKS INCLUDE:
- FACEBOOK - https://www.facebook.com/settings/?tab=ads
- GOOGLE - https://www.google.com/settings/ads/anonymous
- BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Using Personal Information
We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
[INCLUDE THE FOLLOWING SECTION IF YOUR STORE IS LOCATED IN OR IF YOU HAVE CUSTOMERS IN EUROPE]
Lawful basis
Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:
[INCLUDE ALL THAT APPLY TO YOUR BUSINESS]
- Your consent;
- The performance of the contract between you and the Site;
- Compliance with our legal obligations;
- To protect your vital interests;
- To perform a task carried out in the public interest;
- For our legitimate interests, which do not override your fundamental rights and freedoms.
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.
Automatic decision-making
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.
We [DO/DO NOT] engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.
Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.
Services that include elements of automated decision-making include:
- Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.
- Temporary denylist of credit cards associated with denylisted IP addresses. This denylist persists for a small number of days.
[INCLUDE THE FOLLOWING SECTION ONLY IF YOU SELL PERSONAL INFORMATION, AS DEFINED BY THE CALIFORNIA CONSUMER PRIVACY ACT]
Selling Personal Information
Our Site sells Personal Information, as defined by the California Consumer Privacy Act of 2018 (“CCPA”).
[INSERT:
- CATEGORIES OF INFORMATION SOLD;
- INSTRUCTIONS ON HOW TO OPT-OUT OF SALE;
- WHETHER YOUR BUSINESS SELLS INFORMATION OF MINORS (UNDER 16) AND WHETHER YOU OBTAIN AFFIRMATIVE AUTHORIZATION;
- IF YOU PROVIDE A FINANCIAL INCENTIVE TO NOT SELL INFORMATION, PROVIDE INFORMATION ABOUT WHAT THAT INCENTIVE IS.]
Your rights
[INCLUDE FOLLOWING SECTION IF YOUR STORE IS LOCATED IN OR IF YOU HAVE CUSTOMERS IN EUROPE]
GDPR
If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below [OR INSERT ALTERNATIVE INSTRUCTIONS FOR SENDING ACCESS, ERASURE, CORRECTION, AND PORTABILITY REQUESTS].
Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
[INCLUDE FOLLOWING SECTION IF YOUR BUSINESS IS SUBJECT TO THE CALIFORNIA CONSUMER PRIVACY ACT]
CCPA
If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below [OR INSERT ALTERNATIVE INSTRUCTIONS FOR SENDING ACCESS, ERASURE, CORRECTION, AND PORTABILITY REQUESTS].
If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.
Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
We use the following cookies to optimize your experience on our Site and to provide our services.
Cookies Necessary for the Functioning of the Store
Name |
Function |
_ab |
Used in connection with access to admin. |
_secure_session_id |
Used in connection with navigation through a storefront. |
cart |
Used in connection with shopping cart. |
cart_sig |
Used in connection with checkout. |
cart_ts |
Used in connection with checkout. |
checkout_token |
Used in connection with checkout. |
secret |
Used in connection with checkout. |
secure_customer_sig |
Used in connection with customer login. |
storefront_digest |
Used in connection with customer login. |
_shopify_u |
Used to facilitate updating customer account information. |
Reporting and Analytics
Name |
Function |
_tracking_consent |
Tracking preferences. |
_landing_page |
Track landing pages |
_orig_referrer |
Track landing pages |
_s |
Shopify analytics. |
_shopify_fs |
Shopify analytics. |
_shopify_s |
Shopify analytics. |
_shopify_sa_p |
Shopify analytics relating to marketing & referrals. |
_shopify_sa_t |
Shopify analytics relating to marketing & referrals. |
_shopify_y |
Shopify analytics. |
_y |
Shopify analytics. |
[INSERT OTHER COOKIES OR TRACKING TECHNOLOGIES THAT YOU USE]
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.
Do Not Track
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Contact
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email address] Last updated: [DATE]
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: [ADD CONTACT INFORMATION OR WEBSITE FOR THE DATA PROTECTION AUTHORITY IN YOUR JURISDICTION. FOR EXAMPLE: https://ico.org.uk/make-a-complaint/]